Brett Scillitoe
Case Studies
Case Studies
As a qualitative UX Field Researcher of many years’ experience, with an ability to get my interviewees to talk and empathise with them. To say this year has been a bit of a challenge, would be true. Read more...
Recruited by my former boss from Capita to work on the Deloitte portfolio of products and to bring some cohesion to them.
The main client at the time, a large retailer, was the main research base. There were some basic research findings from the Deloitte consultants. The task was to find the unbiased, independent voice of the user. What became to be known as Baselining the product at that point in time. Read more...
Employed as Senior UX Designer/Researcher to enhance the user feedback capabilities of the firm and research requirements for the 20 plus products in the Causeway portfolio.
The Task:
The main product that was worked on was a document management system. With any construction, there are thousands of documents and drawings. These are constantly being updated, up until the section or item is built. How these documents are tracked, checked and distributed was the challenge. Read more...
